Information for visitors

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City Hall


52062 Aachen

Phone +49 241 432-7310

Opening hours

daily 10 – 18 h


6 Euro /erm. 3 Euro

Admission free up to and including the age of 21

Tickets can be booked online, at the Tourist Info Elisenbrunnen (Friedrich-Wilhelm-Platz, 52062 Aachen) and on site. Public tours of City Hall are offered Saturdays and Sundays 10:30 a.m. (except closing days).

The fee schedule for the museum in Aachen can be found here.


From now on, the Museumscard “Six for Six” (one admission each to five museums plus the city hall / for six months) is available for 14/10 Euro at all museums in Aachen. It can also be ordered by phone at +49 241 432-4922, -4923 or -4925, as well as by e-mail via

Restricted access

The city hall is still used as such, therefore not all rooms are always accessible. Please refer to the City Hall calendar for notices and information.

Guided tours for individual guests (01.04. – 31.12.)

Dates: Saturday and Sunday 10:30 a.m. (Not applicable during special events see above)

Language: D

Meeting point: City Hall foyer

Duration: approx. 1,5 hours

Costs single visitors: 18,- €, reduced 15,- € (each incl. admission), up to and including 21 years 5,50,- € (without admission)

Tickets can only be booked online or at the Tourist Info Elisenbrunnen (Friedrich-Wilhelm-Platz, 52062 Aachen)

Guided tours for groups (by appointment at aachen tourist service) – from 01.04.23 (before still the old prices, but still groups up to max. 20 persons).

Dates: by arrangement

languages: D, GB, F, NL, E, I, RUS, PL

Meeting point: by arrangement

Duration: approx. 1,5 hours

Costs: 120,- Euro per group plus admission to the town hall / 30,- Euro foreign language surcharge

Participants: groups up to max. 20 persons


aachen tourist service e.v.

Tourist Info Elisenbrunnen


52062 Aachen

Phone +49 241 18029-50